Terms & Conditions
Last updated: January 15, 2025
1. Acceptance of Terms
By accessing and using the Golden Goose Slippers website (goldengooseslippers.com), you accept and agree to be bound by the terms and provision of this agreement. These Terms and Conditions govern your use of our website and the purchase of our products.
If you do not agree to abide by the above, please do not use this service. We reserve the right to change these terms and conditions at any time without notice.
2. Product Information and Availability
Golden Goose Slippers offers a curated collection of authentic Golden Goose footwear, including:
- Shearling slides and slippers
- Pool slides and comfort footwear
- Fuzzy slides and fur-lined slippers
- Limited edition and seasonal collections
We make every effort to display our products and their colors as accurately as possible. However, we cannot guarantee that your computer monitor's display will be accurate. All products are subject to availability and we reserve the right to discontinue any product at any time.
3. Pricing and Payment
All prices displayed on our website are in US Dollars (USD) and are subject to change without notice. We reserve the right to modify prices at any time prior to accepting an order. Payment must be received by us before we will ship any products to you.
We accept the following payment methods:
- Major credit cards (Visa, Mastercard, American Express)
- PayPal
- Apple Pay and Google Pay (where available)
4. Shipping and Delivery
We offer free shipping on orders over $200 within the United States. Standard shipping rates apply to orders under this amount. Delivery times vary depending on your location and selected shipping method:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
International shipping is available to select countries with additional fees and extended delivery times. You are responsible for any customs duties, taxes, or fees imposed by your country.
5. Returns and Exchanges
We want you to be completely satisfied with your purchase. We offer returns and exchanges within 30 days of delivery, subject to the following conditions:
- Items must be in original, unworn condition
- All original packaging and tags must be included
- Returns must be initiated through our returns portal
- Custom or personalized items are not eligible for return
- Sale items are final sale unless defective
6. User Account and Responsibilities
When creating an account on our website, you agree to:
- Provide accurate and complete information
- Keep your account credentials secure
- Notify us immediately of any unauthorized use
- Accept responsibility for all activities under your account
- Use the website in compliance with all applicable laws
7. Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Golden Goose Slippers or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Golden Goose® is a registered trademark. We are an authorized retailer and all products sold are authentic Golden Goose merchandise.
8. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.
9. Limitation of Liability
Golden Goose Slippers shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.
We do not warrant that our website will be uninterrupted or error-free, and we are not responsible for unauthorized access to or alteration of your data.
10. Dispute Resolution
Any disputes arising from these Terms and Conditions or your use of our website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in New York, NY, and shall be governed by New York state law.
11. Termination
We reserve the right to terminate or suspend your account and access to our website at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties, or for any other reason.
12. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of the website after changes have been posted constitutes your acceptance of such changes.
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts of New York County, New York.
Questions About These Terms?
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: 785 Madison Avenue, New York, NY 10065, United States
Phone: Available during customer service hours (Mon-Fri: 9:00 AM - 8:00 PM EST)