Shipping Information
Everything you need to know about shipping your Golden Goose Slippers
Domestic Shipping (United States)
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | $12.95 (Free over $200) |
| Expedited Shipping | 3-4 business days | $19.95 |
| Express Shipping | 1-2 business days | $29.95 |
| Overnight Shipping | Next business day | $49.95 |
📍 Shipping Locations
We currently ship to all 50 U.S. states, including Alaska and Hawaii. P.O. boxes are accepted for standard shipping only.
International Shipping
We're excited to ship Golden Goose Slippers worldwide! International shipping rates and delivery times vary by destination.
| Region | Delivery Time | Starting Cost |
|---|---|---|
| Canada | 7-14 business days | $25.00 |
| Europe | 10-21 business days | $35.00 |
| Asia Pacific | 14-28 business days | $45.00 |
| Rest of World | 14-35 business days | $50.00 |
⚠️ Important International Notice
International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs and are determined by your local customs office.
Order Processing Time
1
Order Placed
You'll receive an order confirmation email immediately
2
Processing
1-2 business days for order verification and preparation
3
Shipped
Tracking information sent via email
4
Delivered
Package arrives at your doorstep
📦 Order Cut-off Times
Monday-Friday: Orders placed before 2:00 PM EST will be processed the same day
Weekends & Holidays: Orders will be processed the next business day
Weekends & Holidays: Orders will be processed the next business day
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. You can track your package using:
- The tracking link in your shipping confirmation email
- Your account dashboard on our website
- Directly on the carrier's website (UPS, FedEx, USPS)
📱 Stay Updated
Sign up for text notifications from your carrier to receive real-time updates about your delivery, including any delivery attempts or schedule changes.
Shipping Restrictions & Special Cases
Items We Cannot Ship To:
- Military APO/FPO addresses (contact us for alternatives)
- Countries with active shipping embargoes
- Remote islands with limited carrier service
Holiday Shipping:
During peak holiday seasons (Black Friday through New Year), processing times may be extended by 1-2 additional business days. We recommend ordering early to ensure delivery by your desired date.
🎄 Holiday Shipping Deadlines
Christmas Delivery: Order by December 20th for standard shipping, December 22nd for express shipping
New Year Delivery: Order by December 28th for standard shipping
New Year Delivery: Order by December 28th for standard shipping
Delivery Issues & Support
If Your Package Is:
Lost or Stolen: Contact us within 30 days and we'll work with the carrier to locate your package or provide a replacement.
Damaged: Please take photos and contact us immediately. We'll arrange for a replacement and handle the carrier claim.
Delayed: Check tracking first, then contact us if the package is significantly overdue for your shipping method.
💬 Need Help?
Our customer service team is here to help with any shipping questions:
Email: [email protected]
Hours: Mon-Fri 9AM-8PM EST, Sat-Sun 10AM-6PM EST
Email: [email protected]
Hours: Mon-Fri 9AM-8PM EST, Sat-Sun 10AM-6PM EST